| What's a "session code" and where do I enter
code is a unique alphanumeric code that we email to
you when your photo session is uploaded and ready for viewing.
On almost every page of the Argentum website there's a session
code field just waiting for you to type that code in. Once you
do you will be transported to your online proofs. IMPORTANT: Your session codes are case sensitive! Make sure you enter
it exactly as given to you or it will not work. View example.
How much do prints cost?
Printing costs vary depending on the size and quantity. View a complete list here.
Are color prints more expensive than black & white
Nope. View Example.
What about sepia prints?
Again, nope. All prints are the same price, regardless of color. View example.
Do you offer discounts for quantity?
Yes. Substantial discounts. Check out the pricing
page for the handy chart.
How do I order prints?
Once you've logged on to your photo session and are viewing
the online proofs, ordering goes like this: Point. Click. View example.
Can I customize my own proof sheet?
Absolutely. While perusing your online proof sheet, mark off the images
you want on your custom proof sheet by marking them as your favorites.
Then proceed to the order page to place your order. View example.
How many images fit on one proof sheet?
49. That's seven by seven. Just think Gold Rush. Or The
Bay Area football team.View example.
The camera added ten years. Can you take them off?
Our expert photo retouchers can do amazing things to your
custom prints. To get a glimpse of what's possible, check out our Retouching
How expensive is retouching?
Pricing varies from job to job and will be quoted upon
Is there a cheaper alternative to retouching?
Sometimes, clever cropping or re-compostion can eliminate
background or foreground distractions you may wish to eliminate. Come
in and talk with us. View example.
Can I order from out of state?
Absolutely. So much of what we do can be accessed by the
internet you can order from a dog sled in Siberia if you'd like. View example.
What are online proofs?
Online proofs eliminate the quaint tradition of poring
over multiple pages of paper proof sheets in search of the perfect headshot.
Shortly after your photo session you will receive an email from us containing
your session code. Visit our web site, enter
your code and enjoy convenient browsing, inspection and organization
of your entire photo shoot. View example.
Can I share my online proofs?
Absolutely. You'll notice while perusing your images that
there's a button that reads, "Share In Email." Click it. Then
enter the email addresses of the people with whom you'd like to share
your pics. An email will be dispatched immediately containing the session code for your proofs. View example.
My session consists of 4,835 pictures! Is there a way
to share a few of them?
Once you've marked several images as your favorites, click
the button that reads "view favorites." You'll then see a button
you can use to share your favorite images with whomever you'd like. View example.
Can I extend the time limit on my online proofs? Yes. A few days before your session expires you'll receive
an email with instructions on how to extend your proof deadline if you
wish to do so.
My online proofs have expired! How do I get them back?
Simply visit the Argentum home page and enter your session code. Follow the prompts to renew
your session. View example.
Do I use the online proofs to order paper proofs?
Absolutely. You can place ANY order you wish from your online proofs, including 4x6 and 8x10
prints in any quantity. View example.
How much does that cost?
Depends. Check our price list out
for a good idea on what to expect.
My online session is not coming up! What do I do?
This could be the result of any number of things. For example,
is your computer turned on? How about your modem? Are you connected to
the web? In our experience, the most common difficulty experienced by
our clients has to do with the afflicted browser's ability to accept "cookies." What
the hell is a cookie, you ask? Read on...
What the hell is a cookie?
It's a little nugget of informative goodness that our web
servers toss onto your computer so they know who you are every time you
load a page. Your computer must be configured to accept cookies (not
necessarily ALL cookies, but our own at the very least) in order for
the online proof process to work. Click here to
read about how to make sure your browser is set to accept session cookies.
Can I use Argentum in conjunction with online casting?
Why, yes. Once you've got the setup you like and you're
ready to get images over to casting sites, let us know. We can help set
it up for you.